LEGAL

Privacy Policy

This Privacy Policy explains how DORTRAIT, a product of Alta Cognition LLC, collects and uses information when you use our website and AI portrait generation services.

Effective date: April 23, 2026

1. Scope

This Privacy Policy applies to DORTRAIT websites, applications, APIs, and related services (collectively, the "Service").

By accessing or using the Service, you acknowledge the practices described in this Policy.

2. Information We Collect

We collect information you provide directly, information generated through your use of the Service, and technical data from your device and browser.

  • Account and identity data: email address, authentication metadata, and account identifiers.
  • User inputs: photos, prompts, edits, and settings you submit for image generation.
  • Generated content: outputs produced by the model and related metadata (style, timestamps, status).
  • Usage and device data: IP address, browser type, operating system, request logs, performance signals, and interaction events.
  • Cookies and similar technologies used for session management, security, and service reliability.

3. How We Use Information

We use collected information to operate and improve the Service, including to:

  • Authenticate users and secure accounts.
  • Process your requests and generate AI images.
  • Maintain credit balances, billing logic, and fraud prevention controls.
  • Diagnose technical issues, monitor performance, and improve product quality.
  • Comply with legal obligations and enforce our Terms of Service.

4. AI Processing and Model Providers

To generate images, we may transmit your prompts and uploaded images to third-party AI model providers and cloud infrastructure providers acting on our behalf.

These providers process data under contractual terms and are authorized only to provide services to us, subject to their own legal and compliance obligations.

5. How We Share Information

We do not sell your personal information. We may share information only in the following cases:

  • Service providers and infrastructure partners assisting with hosting, authentication, AI inference, storage, and security.
  • Legal compliance when required by law, court order, or valid governmental request.
  • Protection of rights, safety, and platform integrity, including fraud or abuse investigations.
  • Corporate transactions such as merger, acquisition, financing, or asset transfer, subject to confidentiality safeguards.

6. Data Retention

We retain personal information for as long as needed to provide the Service, maintain business records, resolve disputes, and comply with legal obligations.

Retention periods may vary by data type, account status, and mandatory legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration.

No system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information.

  • You may manage certain information directly in your account.
  • You may request account deletion subject to legal and operational retention requirements.
  • You may disable cookies in browser settings, though some features may not function properly.

9. International Data Transfers

Your information may be processed in jurisdictions outside your country of residence. Where required, we use appropriate safeguards for cross-border data transfers.

10. Children

The Service is not directed to children under 13 (or the applicable minimum age in your jurisdiction).

If we learn that we collected personal information from a child without valid authorization, we will take reasonable steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will update the effective date and provide notice where appropriate.

12. Contact

For privacy-related requests or questions, please contact us through the official support channels listed on the DORTRAIT website.